Frequently Asked Questions

Everything you need to know about our premium tech accessories.

What materials are used in PITAKA products?

We specialize in using high-performance materials like Aramid fiber and carbon fiber, which are known for being lightweight, durable, and scratch-resistant.

How long does international shipping take?

Standard international shipping typically takes 7-15 business days, while express shipping options are available for delivery within 3-5 business days.

Are your phone cases compatible with MagSafe?

Yes, our MagEZ series cases are designed with built-in magnets to be fully compatible with Apple MagSafe chargers and accessories.

What is your return policy?

We offer a 30-day money-back guarantee for items in their original condition and packaging. Please contact our support team to initiate a return.

Do your products come with a warranty?

Yes, most PITAKA products come with a 2-month to 1-year warranty depending on the category. Specific warranty details can be found on each product page.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination.